We were firstly awarded ‘Service Excellence’ for Scotland at the FSB – Federation Of Small Businesses.  This award gives recognition for businesses that goes above and beyond, plus great dedication in putting their customers first.  FSB Highlands & Islands development manager David Richardson said: “I met Brian and Marie in Lerwick in November and was instantly drawn to their warm and welcoming natures and their passion for their business.  “I’m absolutely delighted – but not surprised to see them win our service excellence award”.  We now go onto the UK Finals to be held in Blackpool in May.

On the back of this, we heard the news that we had received Green Tourism ‘Gold’.  In October 2022, we were the first boat tour operator to announce publicly that we were ‘awaiting grading’.  We worked extremely hard that year on our sustainable practices which we submitted as evidence onto our online green tourism assessment.  Early 2023 we received the delightful news that we had been awarded ‘Silver’.  We worked hard again throughout 2023 on our practices which we again submitted as evidence and delighted early 2024, to be award ‘Gold’.  As Green Tourism advocates, we will continue to monitor our practices and update our online assessment as and when changes take place.